Privacy Policy
This page explains what Nelsonite Garage Door Repair Expert of Great Falls does with the details you send through this website. It was last updated in October 2026.
Who we are
Nelsonite Garage Door Repair Expert of Great Falls, 1142-1148 Walker Road, Great Falls, VA 22066. Phone (571) 376-9529, email info@nelsonitegaragedoorrepairexpert.com. In this policy, "we" means that shop.
What we collect
When you use the quote form we receive the name, phone number, service choice and message you type, plus a photo of the door if you choose to attach one. If you email or phone us, we also see the address or number you used. Like most sites, our server logs record technical details such as your IP address, browser type and the pages you opened.
Why we collect it
- To call you back about the door, look at any photo you attach and give you a price.
- To schedule and carry out the work you ask for.
- To keep the site working and to understand which pages people use.
If you give us a phone number or email address, we use it to reply to your request.
Cookies and analytics
The site loads Google Tag Manager, which can run analytics tools such as Google Analytics. Those tools set cookies to count visits and see how pages perform. You can block or delete cookies in your browser settings; the site still works without them.
Who sees your details
We do not sell your personal information. We share it only with people who help us run the shop, such as the technician assigned to your job, our email and hosting providers, or when the law requires it.
How long we keep it
We keep request details for as long as we need them to handle your job, answer follow-up questions and meet record-keeping duties. After that we delete them or keep only what the law requires.
Your choices
You can ask us what we hold about you, ask for a correction, or ask us to delete it by calling or emailing the contact details above. Please do not send payment card numbers through the form.
Children
This site is meant for homeowners and other adults. We do not knowingly collect information from children.
Changes
If we change how we handle personal information, we will update this page and its date. Questions about it can go through the contact page.